eduroam at Brisbane Girls Grammar School

eroamWhat is eduroam?

Contents:
eduroam Policy
BGGS’s eduroam Wireless Settings
BGGS Users using Eduroam
Visitors using eduroam at BGGS

 

eduroam is short for “education roaming”.

eduroam is a global service enabling staff and students of educational, research and related institutions to visit another eduroam participating institution and connect to the visited institution’s wireless network automatically, i.e. with minimal effort for both user and visited institution.

 

Eduroam infrastructure provided by Brisbane Girls Grammar School (BGGS), AARNet and global NRENs enables a visitor’s ‘home institution’ to authenticate the visitor remotely. Upon successful authentication, BGGS grants wireless network access to visitors authenticated via eduroam. Other eduroam participating institutions similarly grant network access to visiting staff and authorised students from BGGS.
If configured correctly, the eduroam user should be able to get a network connection at a visited institution just by opening their laptop or activating their phone or tablet device.
The physical locations within BGGS providing eduroam access to their networks are:

  • Spring Hill Campus

More about eduroam is available from AARNet, the eduroam AU ‘roaming operator’.

eduroam Policy

Trust in eduroam authentication is underpinned by use of a proven secure technical infrastructure and protocol, and a set of policies to which all eduroam participants are required to comply.

Through participating in eduroam AU, BGGS agrees to conform to the Global eduroam Policy and the eduroam AU policy maintained by AARNet.

What is the users’ responsibility in using eduroam?

The eduroam AU policy states that users must conform to their home institution’s network Acceptable Use Policy (AUP).

Users are recommended to read and comply with the Acceptable Use Policy of visited institutions. Visiting eduroam users should refer to the relevant BGGS AUP (Staff | Students).

 

What about user privacy?

When using eduroam, the eduroam protocol prevents your institutional password from being revealed to any eduroam server other than your home institution’s eduroam server. So your login password is protected and remains secret between you and your home institution.

 

However your username is visible to the BGGS RADIUS server and other eduroam infrastructure servers involved in getting your authentication request from your device to your home institution, and may be included in logs. Such logs are required to be protected by the institution running the RADIUS server.

BGGS’s eduroam Wireless Settings

SSID (Network Name) eduroam (case-sensitive)
Wireless Network Connection Protocol WPA2 Enterprise
Data Encryption Method AES

BGGS Users using Eduroam

BGGS users should configure eduroam authentication locally (i.e. while on BGGS campus) and confirm successful authentication by BGGS eduroam infrastructure before travelling to other eduroam participating institutions.

It is recommended that you place the eduroam network as a lower preference within your wireless network settings. This will prioritise your school enrolled network as a preference, which will be a more reliable long-term method of connection.

 

Authentication Configuration

 

The following authentication parameters apply for authentication of BGGS staff via eduroam (below assumes the realm is bggs.qld.edu.au):

 

Security WPA2-Enterprise
Encryption AES
EAP Method PEAP
Inner Method MSCHAPV2
Identity <Your BGGS username>@bggs.qld.edu.au
Anonymous Identity Do not configure an anonymous identity
CA Certificate Will auto-detect

Visitors using eduroam at BGGS

Who can use eduroam at BGGS?

eduroam is available to general staff, academics, researchers and students from eduroam participating educational, research and related institutions globally.

How do I use eduroam at BGGS?

Note: as an eduroam user, you should have already configured access to eduroam while on your home campus, using the authentication parameters provided by your home institutions local eduroam webpage.

The wireless encryption protocol used by BGGS access points is the WiFi standard “WPA2/AES” (also called WPA2 Enterprise). Accessing eduroam successfully within BGGS requires only that your device’s configured wireless network connection and encryption protocol is compatible. Due to near-ubiquity of “WPA2/AES” support by institutional wireless access points, it is pretty much guaranteed that your wireless connection will be configured correctly if you’ve already tested your eduroam authentication on your own campus.

 

Note: There is no need to change any of your authentication parameters. These are only relevant to your home institution. If you have successfully configured authentication to eduroam at your home institution, you should be able to access BGGS campus’s network via eduroam with no change to your setup.

Where exactly can I use eduroam within BGGS?

BGGS provides eduroam at the following locations:

  • BGGS Spring Hill Campus

Network Services Provided

BGGS provides full outbound access with NAT’ed IP addresses. In other words, you can access any services you normally do e.g. the Internet, your institution via VPN etc. However any servers running on your devices will not be accessible externally while connected to the BGGS network.

How do I get support in using eduroam?

When you’re on a BGGS campus and connect to eduroam, due to relative complexity of wireless and eduroam infrastructures, you may experience difficulty in getting a network connection due to several reasons e.g. an issue with your device configuration, wireless networking, institutional eduroam operability or eduroam infrastructure operability.
If network access issues occur, in the first instance eduroam users should contact their home institution’s IT helpdesk to seek support.

If this is not possible, or if the home institution can’t resolve the issue, visiting users may contact the BGGS IT support (07 3332 1478).

 

If required, your home institution’s or BGGS eduroam support staff will contact AARNet, the eduroam AU national roaming operator, for additional assistance.

What Usage Logs are kept by BGGS and what are they used for?

The eduroam trust model (between institutions remotely authenticating their users, and other institutions providing network access, via eduroam) is supported by the ability to trace a particular network access event to an authentication of a ‘real user’ by their home institution.

Home institutions agree to take appropriate action on behalf of visited institutions in case a user doesn’t comply with the home institution’s network AUP.

In order to provide this traceability, remote authentication and network access transactions via eduroam are logged by BGGS, with logs being retained for a period of six months. Access to usage logs is restricted to authorised personnel and authorities as required by the law.

Usage logs may also be used for purposes of service trouble-shooting and user support.